Insurance Providers
Augment Operations, Increase Trust
Deliver high-impact, compliant insurance services tailored to Property & Casualty and Life & Annuities segments.
Empower your insurance operations with our integrated managed services, combining expert talent, digital solutions, and industry expertise to build a resilient, agile framework that accelerates delivery and drives growth.
Boost Efficiency
Enhance Customer Satisfaction
Elevate your status as a trusted insurance provider with our Digitally-Enabled Managed Services Delivery Model, offering execution capabilities, domain expertise, and AI/ML solutions across key areas—including new business, policy administration, claims management, and agent services.
Leverage our talent ecosystem and digital accelerators to upskill your workforce, automate processes, and enhance business intelligence—ensuring efficient, compliant, and customer-centric operations.
Our Offerings for Insurance Providers
Optimize claims process with intelligent automation:
- First Notification of Loss
- Claim Investigation and Resolution
- Payouts and Settlements
Streamline agent operations with end-to-end support:
- Agent Onboarding and Background Checks
- Account Reconciliation
- Renewals and Cancellations
Enhance efficiency, from policy issuance to billing:
- Policy Issuance
- Underwriting Support
- Endorsements and Premium Collection
AI-Enabled Digital Solutions
Leverage our advanced digital solutions to automate operations, improve service delivery, and elevate customer experiences—all while maintaining compliance.
ClearedTalent™
Access our pre-vetted talent community trusted by leading global brands. Save time and costs with customized skill assessments to determine the right mix of talent that delivers insurance services aligned with best-in-class standards.
- Pre-vetted talent pool
- Customized skill assessments
- Alignment with industry best practices
Fluent
A digital courseware suite for workforce training (upskilling/reskilling), knowledge management, and employee retention. Powered by our Digital Knowledge Operations™ framework, Fluent helps insurance providers build robust digital delivery capabilities.
- Customizable digital knowledge libraries
- Curated business process blueprints
- Gamified learning experiences
Factum
Cloud-based digital performance dashboards that auto- generate real-time business insights and rich visualizations from data. Equip stakeholders with actionable intelligence, measure performance, and enable bespoke reporting.
- 360-degree business insights
- Built-in automation
- Rich, personalized interfaces
Robotic Process Automation
Utilize cutting-edge RPA tools to automate key insurance processes such as underwriting, document collection, validation, onboarding, claims processing, and more.
- Enables straight-through processing
- 24×7 execution of tasks
- Fast and accurate outcomes
Intelligent Data Extraction
Accelerate insurance processes by extracting text from images, handwritten notes, and various document formats. Automate data entry to increase efficiency and reduce costs.
- Automatic extraction from 200+ document types and 7,000+ fields
- Digital third-party orders
- Enhanced accuracy and speed
AI-Powered Analysis
Leverage NLP-based chatbots to swiftly engage potential insurance buyers through web and app interfaces in real-time. Generate leads, resolve issues, and scale up fraud analytics capabilities with natural language processing.
- Programmable solutions with applicable logic
- Real-time customer interaction and tracking
- Scalable fraud analytics
