Regional and Super-Regional Banks

Managed Services Ecosystem

Transform your service delivery capabilities and customer experience with our end-to-end managed services ecosystem.

Evolve business and technology operations across the front, middle, and back offices by leveraging AI-based digital innovations, domain expertise, and globally scalable talent.

Measurable Impact
Significant Value

Our comprehensive solutions deliver real impact for regional and super-regional banks in areas such as financial crime compliance, enterprise risk management, mortgage lending, commercial lending, deposit and payment services, insurance, wealth and investment management, etc.

We offer extensive flexibility and scalability to our clients, co-creating pragmatic and value-led solutions for them by leveraging our industry experience and execution capabilities.

Our Offerings for Regional and Super-Regional Banks

Business Operations

Mortgage Lending

Transform your mortgage operations with our domain expertise, AI-based process automation, and scalable global talent.

  • Origination
  • Underwriting
  • Closing
  • Title and Settlement
  • Servicing
Commercial Lending

Enhance SME lending, renewable loans, and other commercial loan offerings. Meet compliance and manage credit risks.

  • Lending Operations
  • Credit Risk Management
Deposit and Payment

Optimize onboarding and QC, daily NSF/OD items processing, dispute management, and more. Leverage re-engineered and digitally enabled processes for effective delivery.

  • Account Onboarding
  • Exceptions Processing
  • Disputes Management
  • Card Risk Management
Insurance

Build risk-resilient and agile insurance capability across the Property & Casualty and Life & Annuities segments with value-led "one-stop" managed services

  • Claims Management
  • Agent Services
  • New Business
  • Policy Administration
Wealth and Investment Management

Optimize the efficiency and margins of your wealth and asset management value chain with re-invented, tech-powered operations.

  • Regulatory Compliance
  • Wealth Management Technology
  • Fund Administration
  • Investment Operations Outsourcing

Functional Suites

Financial Crime Compliance

Meet AML compliance and safeguard your organization from financial crimes and sophisticated threat actors.

  • Fraud Analytics & Detection Services
  • CIP & KYC
  • AML/CFT
  • Regulatory Reporting
  • Digital Currency
  • Sanctions & Prohibitions
  • Intelligent RegTech Solutions
Enterprise Risk Management

Manage critical risks due to business disruption, financial crime, market volatility, geopolitical situations, regulatory violations, etc.

  • Operational Disruption
  • Commercial Real Estate
  • Risk Strategy
  • Financial Crime Compliance
  • Enterprise Risk Management Systems
  • Commercial & Industrial Lending
  • Credit Risks
Model Risk Management

Secure your organization against model risks with our domain-led, tech-enabled approach offering credit modeling techniques, advanced predictive analytics, and cloud-native data fabric.

  • Model Development
  • Model Documentation
  • Model Implementation
  • Model Validation
Digital Learning

Upskill and reskill your teams using custom-designed learning solutions.

Build hands-on execution capabilities with gamified e- learning courseware and rich digital content libraries.

Customer Experience

Drive "Moments of Truth" for your customers with personalized experiences across touchpoints.

Leverage data analytics, automation, and human expertise to drive engagement and retention.

  • Acquisition and Retention
  • Customer Service
  • Account Onboarding
Finance and Accounting

Transform your finance and accounting function with our value-led managed services model, which combines intelligent process automation solutions and domain expertise.

  • Reporting and Compliance
  • Global Accounting
  • Financial Planning & Analysis (FP&A)
  • Bookkeeping