Success Story
Client Introduction
A leading US-based super-regional bank renowned for expertise in complex credit portfolios, offering services such as personal and business banking, commercial lending, and wealth management.
Problem Statement
The bank faced significant challenges in optimizing its credit portfolio management processes. Inefficient processes and a lack of specialized expertise hindered growth and created operational bottlenecks.
Key challenges included:
- Limited availability of experienced senior analysts with expertise in managing complex specialty credit portfolios such as Leveraged Lending, Large Corporations, Financial Institution Groups, and Automotive Dealerships.
- Portfolio managers struggled to manage routine workflows and multiple ad-hoc projects, leading to data gaps and inaccurate internal reporting.
- Delays in underwriting support due to capacity constraints threatened potential deals and revenue growth.
- Discrepancies between covenant records and signed legal documents posed regulatory risks and affected customer satisfaction.
Solution Offered
Anaptyss leveraged its deep domain expertise in credit risk management and proprietary digital-learning solution, Fluent, to revitalize the bank’s credit portfolio management capabilities. The solution focused on building operational excellence and driving compliance.
Key Solutions Delivered
- Onboarded and deployed an experienced workforce, including industry experts, SMEs, and leaders, without disrupting existing operations.
- Designed and implemented robust training initiatives to upskill analysts using Fluent, aligning their expertise with the bank’s credit policies and the complexities of specialized portfolios.
- Created offshore capacity by supporting portfolio managers, enabling them to prioritize high-value activities such as underwriting and strategic decisions.
- Independently addressed multiple ad-hoc projects to remediate gaps in covenant records and resolve data inconsistencies across bank applications.
Business Outcomes
- Achieved 95% completion of annual reviews.
- Improved data accuracy across critical applications and platforms.
- Strengthened compliance through improved tracking, monitoring, and reporting of financial covenants.
- Continued growth in loan books, driven by optimized credit management.
Want to learn more or need a solution?
Write to us: info@anaptyss.com