Secure and Scalable
Customer-Centric Insurance Solutions
Deliver effective and compliant insurance services to customers across the Property and Casualty and Life and Annuities segments.
Build risk-resilient and agile insurance capability with our “one-stop” managed services that combine talent solutions, digital implementation, and knowledge consulting to accelerate delivery and customer experience.
Operational Excellence For
Insurance Services
Become a trusted insurance provider with our integrated “digital delivery model” that offers hands-on execution capability, consultative domain expertise, and AI/ML-powered solutions across new business, policy administration, claims management, and agent services.
Our Managed Services model leverages a comprehensive talent ecosystem comprising 2000+ recruitment specialists, proprietary talent acquisition engine, and digital accelerators to support workforce skilling, process automation, and business intelligence.
Our Insurance Services?
- First Notification of Loss
- Claim Set Up
- Investigation
- Resolution
- Payouts/Settlements
- Background Check
- Agent Set Up
- Account Reconciliation
- Agent Renewals
- Cancellation
- New Business Set Up
- Policy Issuance
- Claims handling
- Billing Set Up
- U/w Support
- Non-Financial Changes/Endorsement
- Financial Changes/Endorsement
- Premium Collection
- Cancellation
Intelligent Solutions for Insurance
Leverage powerful digital toolkits to automate and digitize insurance operations. Streamline service delivery and augment customer experience with optimized efficiencies, costs, and quality while meeting regulatory compliance. Intelligent digital solutions combined with our domain acumen help insurers investigate frauds, perform customer service, and handle complaints effectively.
Acquire a future-ready workforce quickly with our pre-vetted talent community trusted by leading global brands. Save time and costs with customized skill assessments to determine the right mix of talent that can deliver insurance services in line with best-in-class standards.
Digital courseware suite for workforce training (upskilling/reskilling), knowledge management, and employee retention. Powered by the Digital Knowledge Operations™ framework, Fluent can help insurance providers build a robust digital delivery capability through:
Key Features
- Customizable digital knowledge libraries
- Curated business process blueprints
- Gamified learning experience
- Employee training analytics
- Endorsed certification and badges
The cloud-based digital performance dashboard cluster auto-generates real-time business insights and rich visualization from data. Equip stakeholders with actionable business intelligence, measure performance, and enable bespoke reporting.
Key Features
- 360-degree business insights
- Built-in automation
- Rich personalized interface
- AI-powered analysis
Cutting-edge RPA tools can help automate key insurance processes such as underwriting, document collection, validation, onboarding, process documentation, claims processing, and more.
Key Features
- Enables straight through processing
- 24×7 execution of in-scope tasks
- Fast and accurate outcomes
- AI-Powered Analysis
Extract text from images, handwritten notes, and other document formats to speed up insurance processes. Automate data entry efforts to increase efficiency and reduce costs.
Key Features
- Automatic extraction of inputs from 200+ documents and 7,000 fields
- Digital third-party orders
NLP-based chatbots can swiftly engage potential insurance buyers through web and app interfaces in real time, generate leads, and resolve issues. Also, scale up fraud analytics capabilities with natural language processing.
Key Features
- Programmable solution based on applicable logic
- Real-time customer interaction and tracking
Why Anaptyss?
Our talent capital, digital solutions, and managed services model streamline the delivery of insurance services to support business and market needs with excellence.
2000+ Recruitment Specialists
A large team of 2000+ organic recruiters gives us an edge in talent hunt.
12+ Years
Our consultants bring in 12+ Years of deep domain experience.
Fast & Scalable
Our staff augmentation capabilities help us in Fast & scalable project deployments.
Digital-First
Our Digital First approach helps us in scalable capability delivery across locations.